Privacy Policy
Last updated: August 12, 2026
1. Introduction
This Privacy Policy explains how Kredofy ("we", "us", "our") collects, uses, and protects information when you use our document collection platform.
2. Information We Collect
We collect the following types of information:
- Account information: name, email address, and password when you register.
- Billing information: when you subscribe to a paid plan, payment details are collected and processed directly by our payment processor, Paddle.com. Kredofy does not store your card details.
- Client-uploaded documents: files your clients submit through your unique upload links, stored securely on your behalf.
- Usage data: basic technical information such as IP address and browser type, used for security and troubleshooting.
3. How We Use Information
We use collected information to operate and improve Kredofy, process subscriptions, send account-related communications, and maintain the security of our platform.
4. Document Storage and Security
Documents uploaded by your clients are stored securely and organized by client. We apply reasonable technical safeguards to protect stored files, but no system can be guaranteed 100% secure.
5. Data Sharing
We do not sell your personal information. We share information only with:
- Paddle.com, our payment processor, to handle billing and subscriptions.
- Service providers who help us operate Kredofy (e.g. hosting providers), under confidentiality obligations.
- Authorities, where required by law.
6. Data Retention
We retain account and document data for as long as your account is active, or as needed to comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at the email below.
8. Cookies
Kredofy uses essential cookies required for login sessions and basic site functionality.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or through the platform.
10. Contact
For privacy-related questions, contact support@kredofy.com.