Refund Policy

Last updated: August 12, 2026

1. Subscription Billing

Kredofy Pro is billed on a monthly recurring basis. Charges are processed by our payment processor, Paddle.com, who acts as the Merchant of Record for all purchases.

2. Cancellations

You may cancel your Pro subscription at any time from your account dashboard. Cancellation stops future billing, and you will continue to have Pro access until the end of your current paid billing period. We do not provide partial refunds for unused time within a billing period.

3. Refund Requests

If you believe you were charged in error, or experienced a technical issue that prevented you from using Kredofy Pro, please contact us within 14 days of the charge at support@kredofy.com. Refund requests are reviewed on a case-by-case basis.

4. How Refunds Are Processed

Approved refunds are processed by Paddle.com back to your original payment method. Processing times may vary depending on your bank or card provider, typically 5-10 business days.

5. Free Plan

Kredofy's Free plan does not require payment, so no refund is applicable.

6. Contact

For billing or refund questions, contact us at support@kredofy.com.